At Piccola Tiny Homes, your privacy is important to us. This Privacy Policy explains what personal information we collect, how we use it, and how we protect your choices when interacting with us online, by phone, or in person.

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1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address.

• Purchase & Service Information: Home preferences, order details, financing inquiries, and service requests.

• Communication Preferences: Opt-ins for email, text, or phone communications.

• Website & Digital Data: When you interact with our website, we may collect cookies, IP addresses, and browsing activity for analytics and service improvement.

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2. How We Use the Information

We use collected information to:

• Respond to inquiries, provide quotes, and deliver customer service.

• Process purchases, financing, and service requests.

• Send updates about your project status, company news, and housing opportunities.

• Share educational resources, event invitations, or promotions related to Piccola Tiny Homes.

• Improve our website, services, and customer experience.

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3. Messaging & Communications

When you contact us through email, text, phone, or other communication means we may use that information for the following:

• Email Messages: Project updates, company newsletters, educational resources, promotional offers, and event invitations.

• Text Messages (SMS/MMS): When you Opt-In to receive Text Messages you are agreeing to receive conversational, service information, appointment reminders, order status updates, delivery notifications, sales information, and time-sensitive alerts. Message & Data Rates may apply; Messaging frequency may vary.

• By texting Piccola Tiny Homes at 805-322-8776, you agree to receive Conversations (external) messages from Piccola Tiny Homes.

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4. Sharing of Information

• We do not sell or rent your personal information to third parties.

• Information may be shared only with trusted service providers (such as financing partners or delivery companies) when necessary to complete your requested services.

• All vendors and service providers are required to safeguard your data and use it solely for the services we request.

• Your consent information (such as email or text opt-in) is never shared outside Piccola Tiny Homes.

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5. Your Choices

• You can unsubscribe from emails by clicking the “unsubscribe” link at the bottom of our messages.

• You can stop text messages at any time by replying STOP.

• You may request to review, update, or delete your personal information by contacting us at thrive@piccolahomes.com.

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6. Data Security

We use industry-standard safeguards, including secure servers, encryption, and limited access protocols, to protect your personal information.

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7. Updates to This Policy

We may update this Privacy Policy occasionally. If significant changes are made, we will notify you by email or posting a notice on our website.

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8. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:
Piccola Tiny Homes
Email: thrive@piccolahomes.com
Phone: 805-322-8776